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Orders and shipping
What is the lead time (shipping time) from the time I place my order until receipt?
The box that contains my DJ Bike arrived damaged. What should I do?
Can I delay shipping of my DJ Bike order?
Do you offer free shipping of DJ Bikes to the US and Canada?
Do you ship DJ Bikes to any country?
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I have just purchased a DJ e-bike from your website. When can I expect it to ship?
Authorized retail partner orders
I was provided a tracking number, but it is blank and shows no movement. Why?