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Orders and shipping

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Shipping

What is the lead time (shipping time) from the time I place my order until receipt?
The normal lead time within Canada and the continental US is 7-21 business days. During peak periods (like Christmas) shipping can take significantly longer.
Mon, 15 Mar, 2021 at 1:37 PM
The box that contains my DJ Bike arrived damaged. What should I do?
Unfortunately shipping errors do happen and sometime packages are treated poorly. Our boxes are made from double corrugated cardboard and are designed to wi...
Thu, 5 Aug, 2021 at 4:30 PM
Can I delay shipping of my DJ Bike order?
Please call DJ Bikes at 1.833.933.5588 or email us at support@dj-ebikes.com before you place your order. We can often delay shipping for short periods of ti...
Wed, 9 Jun, 2021 at 3:12 PM
Do you offer free shipping of DJ Bikes to the US and Canada?
Yes, it is free shipping!
Wed, 18 Nov, 2020 at 1:09 PM
Do you ship DJ Bikes to any country?
We can ship bikes to the continental US and Canada only. However, we can ship all other components to any country.
Wed, 18 Nov, 2020 at 2:16 PM
How long does it take to receive DJ Bike orders?
You will receive your bike within 7-21 business days for deliveries in the U.S. and Canada. DJ Bikes ordered off Amazon are subject to Amazon's d...
Mon, 15 Mar, 2021 at 1:39 PM
What if my new DJ Bike is lost by the courier?
Although rare it does happen and bikes can be lost by third party logistics companies. If you believe your bike has been lost please contact DJ Bikes for su...
Thu, 5 Aug, 2021 at 4:31 PM