This document was written to help you, an authorized retail partner of DJ Bikes, navigate the DJ Bikes retail partner portal. If you have any further questions or require additional assistance, please do not hesitate to contact us directly, and we will be happy to help! 


*Please note that any images shown in this document are for educational purposes only, and the prices listed may not reflect the actual prices of the products shown*


TABLE OF CONTENTS

  • 1: Retail partner welcome page
  • 2: Logging in
  • 3 and 4: Applying for access
  • 5: Setting up your account
  • 6: Retail partner storefront
  • 7 - 9: Placing an order


  1. The retail partner storefront can be accessed at this link: Canada retail partners or US retail partners
  2. From the main page, log in using your account email address and password, or apply for access at this link: Canada retail partners or US retail partnersGraphical user interface, application Description automatically generated
  3. Your user password can be set through the invitation that may have been sent to you. DJ Bikes does not have access to any passwords; any lost passwords may be reset through the "Need help logging in?" link on the main login page. If you have not received an invitation, you will need to apply for an account. If you already have a registered account, skip to step 6.  Graphical user interface, application, Word Description automatically generated
  4.  Fill out your contact details and business address, complete the CAPTCHA security challenge, and press the "APPLY FOR WHOLESALE" button.
  5. Once your application has been submitted, we will review it for approval. Once it has been approved, you will receive an email at the provided address with a link to activate your account. Clicking on this link will bring you to a password creation screen, where you will set the password associated with your account.
  6. From the main retail partner portal, you can access all available products, your order history, and a simple contact form. 
  7. In order to place an order, click on the desired product which will bring you to the product listing. From the product page, click on the "SELECT QUANTITY" button, fill out the quantity field, and press "ADD TO ORDER". *Please note that these images are for educational purposes only, and the prices listed may not reflect the actual prices of the products shown* 
  8. Once you have added items to your cart, you may access the checkout page by pressing on the "Order" total listed at the top of the page. From here, you can view your current order, and make any necessary adjustments to the quantities of items or your shipping address, as well as a field for any additional instructions or comments you may have regarding the order. Once you have verified the order, press the "SUBMIT PURCHASE ORDER" button. *Please note that these images are for educational purposes only, and the prices listed may not reflect the actual prices of the products shown* 
  9. Great work! You have successfully placed your order with DJ Bikes! You will be brought to an order confirmation page, which also includes a "DUPLICATE ORDER" button for your convenience if you are regularly making the same purchase. The order request will be sent off to our retail partner representative, who will add shipping costs, and arrange payment with you directly.