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Warranty, Returns, Refunds and Terms

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Warranty

What are the terms of DJ Bikes' warranty coverage?
DJ Bikes recommends professional assembly of our e-bikes and damage caused by improper assembly is not covered DJ Bikes will not warranty products or serv...
Tue, 9 Feb, 2021 at 2:19 PM
Does DJ Bikes' warranty cover consumables such as tires and chains?
The warranty of bike consumables are at the discretion of DJ Bikes.
Tue, 9 Feb, 2021 at 2:21 PM
Can DJ Bikes be used for commercial use and are they still under warranty?
DJ Bikes are not intended for commercial use. Please contact us by email or phone to inquire about your specific usage, and whether it will be covered by th...
Tue, 4 May, 2021 at 1:40 PM
How long is the warranty on my DJ Bike? How does the warranty work?
The warranty is one year starting from the date of purchase for the original owner. See our latest warranty information on our website.
Tue, 9 Feb, 2021 at 12:20 PM
How do you handle warranty or service work on DJ Bikes when needed?
Within the warranty period, DJ Bikes covers parts and services needed. 80% of the time, we can resolve your bike issues by phone or email. If the problem re...
Wed, 18 Nov, 2020 at 11:53 AM